Robert Half's client in Scottsdale, Arizona is seeking an IT Support Specialist. Key ResponsibilitiesPrimary contact responsible for the support of senior staff including Executives and their staff.Provide Day to Day Support, which includes break/fix support for all devices (Software and Hardware, PC's, Phones, Tablets, Software, Network and VPN Connection, MFA)Provide remote and on-call support for executives travelling internationally, often requiring flexible hours.Supporting stakeholders/VIPs and their major eventsFull support for all Exec meetings - both internal and externalProvide support for global executives visiting the headquarters facility.Must be extremely customer focused and be able to multitask well.Must be able to communicate extremely well both verbal and written.Primary contact responsible for all Audio Video Conferencing devices/unitsWhich includes:AV Software/Hardware upgrades including initial as well as routine testing.Troubleshooting and escalation of issuesWork closely with Vendors and AV Technician’s in other locations and provide coaching and guidance on executing AV support.Supervise the transition, setting up, and installation of media equipment and audiovisual support tools, including speakers, monitors, cameras, and equipment racks.Develop good relationships with the global AV team and stakeholders to lead projects that keep production moving aiding event coordinators.Monitor inventory, manage, and maintain all audiovisual equipment.